Refund policy

✨ Returns & Care — Ethereal Aether Cache
At Ethereal Aether Cache, each piece is gathered with intention—spanning vintage finds, modern beauty, and one-of-a-kind treasures. Because of the unique nature of our collection, we ask that you review each item carefully before purchase.
🕊️ Returns
Due to the nature of our inventory, all sales are considered final.
Many items within the cache are:
Vintage or discontinued
One-of-a-kind or limited availability
Carefully handled and described to reflect their true condition
We encourage you to take a moment to view all photos and descriptions so you can feel confident in your selection.
💫 If Something Isn’t Right
If your item arrives damaged or significantly different from its description, we will absolutely make it right.
Please contact us within 3 days of delivery and include:
Clear photos of the item
Photos of the packaging (if applicable)
We’ll review everything and work with you toward a fair resolution.
💄 Beauty & Personal Care Items
For hygiene and safety reasons, beauty and personal care items are not eligible for returns or exchanges.
This includes:
New, unused, or sealed products
Gently loved or swatched items
All beauty items are stored with care and described as accurately as possible.
📦 Shipping & Handling
Each order is packaged with attention and care to help ensure it arrives safely.
While we do our best to protect every piece, once an item is in transit, handling is outside of our control. If damage occurs during shipping, please reach out within the timeframe above so we can assist.
🌙 A Final Note
The cache is ever-changing—many pieces are unique and may not return once they’ve been claimed.
If you have any questions before purchasing, you’re always welcome to reach out. We’re happy to help you feel certain before bringing a piece home.